At www.eccodoora.com, we are dedicated to delivering your premium shower doors, stylish barn doors, and durable door hardware with the utmost care and precision. Our shipping procedures are engineered to protect these substantial home upgrade components during transit while providing realistic timelines that account for the specialized handling required for high-quality door systems and architectural hardware.
All orders undergo comprehensive quality inspection and secure packaging within 3–5 business days following payment confirmation. Each shower door, barn door, and hardware component is individually examined for flawless glass, proper hardware alignment, and structural integrity before being wrapped in protective materials. During peak seasons or special promotions, processing may extend to 5-7 business days to ensure each door system meets our exacting standards. You will receive detailed email notifications throughout this process, including immediate alerts if any unexpected quality checks or packaging requirements cause delays beyond our standard processing window.
Transit commences after your order departs our specialized fulfillment center, where heavy-duty packaging protocols are implemented for glass components and hardware systems. Domestic shipments within the United States typically require 7–15 business days via our standard delivery service, accounting for the careful handling necessary for large-format glass panels and substantial door systems. International destinations including Canada, United Kingdom, European Union nations, Australia, and select Asian markets require 14–21 business days, with additional time allocated for customs inspections and the specialized freight handling required for architectural-grade products. These extended timeframes reflect our partnership with carriers experienced in transporting fragile, high-value home improvement products while maintaining our commitment to damage-free delivery.
We currently ship to the United States, Canada, United Kingdom, European Union member countries, Australia, Japan, and select Middle Eastern markets. Complete destination availability is displayed during checkout based on current logistics capabilities and any regional restrictions for glass products or hardware components.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Shipping Fee: US$0 (no hidden costs)
Shipping Method: All orders are shipped via our standard shipping service
Processing Time: Orders are processed within 3–5 business days
Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination
Coverage: Free shipping applies to all regions we currently ship to
Every order qualifies for completely free standard shipping — no conditions, no purchase thresholds, no surprises.
Orders typically undergo quality verification and protective packaging within 3–5 business days before dispatch.
Delivery estimates may vary based on destination, local carrier capabilities, customs processing for international orders, and external factors affecting freight transportation.
A comprehensive shipping confirmation email with tracking information and handling instructions will be sent once your order begins transit.
We are committed to providing transparent, straightforward shipping — every order ships free, always, regardless of size or destination.
International shipments may be subject to import duties, taxes, and customs clearance fees based on your country's regulations. For European Union, United Kingdom, and Australian orders exceeding $300, we include prepaid VAT/GST calculations. Customers in other destinations are responsible for all applicable duties and taxes. Unclaimed parcels requiring return to our facility incur a $15 restocking fee plus actual return shipping charges. We strongly recommend consulting your local customs authority before ordering substantial door systems or high-value hardware collections to understand potential import obligations.
We require adult signatures for all deliveries due to the substantial size and value of our products. Carriers will make three delivery attempts before items return to our distribution center. Reshipment fees apply for returned packages ($25 domestic/$60 international). For security and product integrity reasons, we cannot deliver to parcel lockers, PO boxes, or freight forwarding addresses, as these environments cannot guarantee the proper handling and storage conditions required for glass door systems and precision hardware components.
Detailed tracking information is emailed immediately upon dispatch, with specialized monitoring for temperature-sensitive hardware finishes and glass integrity. Our customer service team at [email protected] provides personalized shipping updates upon request, including customs documentation assistance for international clients and specialized handling instructions for large-format door systems requiring particular installation considerations.
Custom-sized shower doors and made-to-order barn doors require 14–21 business days for manufacturing and quality assurance before shipping commences. Major holiday closures (including December 24-January 2) temporarily suspend all shipping operations. Severe weather conditions that could compromise product integrity during transit automatically trigger protective storage at our carrier partners' facilities until safe transportation conditions resume, with immediate customer notifications regarding revised delivery timelines.
