All transactions completed through www.eccodoora.com require immediate payment processing via our secure encrypted checkout system. We proudly accept major credit cards including Visa, Mastercard, and American Express, along with PayPal for your convenience. Your financial authorization must successfully clear our verification protocols before we initiate any order processing activities. In exceptional circumstances where payment validation encounters issues, we retain the right to cancel your purchase order without advance notification. For international customers engaging in cross-border transactions, please be aware that currency conversion charges may apply according to your financial institution's specific policies. Our premium door products - including sophisticated shower enclosures, stylish barn doors, and durable door hardware - represent significant investments in home enhancement, and as such require complete payment verification before manufacturing or shipping preparations can commence. We implement industry-standard SSL encryption throughout the payment process to ensure your financial data remains protected according to global e-commerce security standards.
Following successful transaction completion, our automated system will immediately dispatch an order confirmation message to the email address you provided during the purchasing procedure. This electronic document functions as your official purchase receipt and comprehensively details all essential order elements including precise product specifications, complete pricing structure with applicable taxes, and projected shipping timeline. We emphatically recommend meticulously reviewing this confirmation documentation as it constitutes the legally binding agreement governing your acquisition of our premium door solutions. Should you identify any inconsistencies or require modifications, please promptly reach out to our dedicated customer experience team at [email protected] within 24 hours of order placement. Our confirmation system particularly emphasizes accuracy for technical specifications of shower door configurations, barn door tracking systems, and door hardware measurements to ensure your home upgrade project proceeds without complications.
While we employ sophisticated real-time inventory management technology across our product range of premium shower doors, fashionable barn doors, and durable door hardware, occasional overselling situations may arise during high-demand periods for our most sought-after designs. In these rare instances, we will proactively notify you via email within 48 hours of purchase completion. You maintain the option to await product restocking (typically requiring 3-4 weeks for our custom-crafted door solutions) or receive a comprehensive refund. We cannot guarantee continuous availability for any specific door style, finish variation, or hardware configuration displayed throughout our digital showroom. All premium door products remain subject to prior sale until your order completes our meticulous quality verification process and officially transitions to shipped status. Our fulfillment team conducts thorough inspections of each shower door's tempered glass, barn door's tracking mechanism, and hardware's finish quality before packaging.
Orders for our premium door collections typically necessitate 3-5 business days for comprehensive processing before shipment departure. During seasonal高峰期 or special promotional campaigns, this processing duration may extend to 5-7 business days to maintain our quality standards. Following dispatch, domestic deliveries generally reach their destination within 10-18 business days, while international shipments frequently require 18-28 business days depending on customs clearance procedures in your region. You will receive a detailed shipping confirmation email containing tracking information once your order departs our specialized packaging facility. Please understand that we cannot assume responsibility for transportation delays caused by carrier networks or customs administration authorities. Our premium shower doors and barn doors require specialized packaging and careful handling throughout the shipping process to ensure they arrive in perfect condition for your home installation.
We accept returns within 28 days of delivery confirmation for store credit or product exchange. All returned items must remain in pristine, unused condition with original protective packaging intact and all manufacturer tags securely attached. Custom-configured shower doors, specially ordered barn door sizes, and final sale merchandise cannot be returned under any circumstances. To initiate a return procedure, please email [email protected] providing your order reference number and detailed explanation for the return request. Our customer service representatives will provide comprehensive instructions and, when applicable, a prepaid return shipping label. Refunds for authorized returns will process within 12 business days of our receipt and inspection of the returned merchandise. Customers bear responsibility for return shipping expenses unless the return results from verified company error or product defect. Given the substantial size and specialized nature of our door products, we strongly recommend verifying all measurements and specifications before purchase.
All product pricing appears in USD and incorporates applicable value-added taxes where mandated by jurisdictional regulations. We retain the right to modify pricing structures without advance notification due to raw material market fluctuations, currency exchange rate variations, or manufacturing cost adjustments. If you successfully placed an order preceding any price modification, you will be charged precisely the amount displayed during your checkout process. Promotional discounts and special offers cannot be combined unless specifically indicated in the promotion terms. Any import duties, regional taxes, or customs clearance fees for international orders remain the customer's exclusive financial responsibility. Our premium door products - including tempered glass shower enclosures, custom-sized barn doors, and architectural hardware - represent exceptional value in their respective categories, with pricing reflecting superior materials and craftsmanship.
For any questions concerning your purchase of our premium door solutions, please contact our specialized customer service representatives at [email protected]. We typically respond to all inquiries within 48 hours during standard business days. When reaching out for assistance, please include your complete order number and relevant product details to facilitate efficient resolution. Our team possesses extensive knowledge regarding shower door installation, barn door configuration, and hardware compatibility to ensure your home upgrade experience proves seamless and satisfactory. Business Address:505 INDUSTRIAL WAY, BOYNTON BEACH, FL 33426
